Staffcast Support
Email support@nursepal.com and we will reply by email, usually within one business day.
Signing in
Enter your work email and we send a six digit code to it. If the code does not arrive within a few minutes, check your junk folder, then ask for a new one from the sign-in screen. You can set a password on the Account screen if you would rather not use a code each time.
Getting access
Staffcast accounts are for people who work at hospitals and health systems. If your email address is not recognized, the sign-in screen lets you request access and we review it.
A hospital or specialty is missing
Tell us which one and we will look into adding it.
A figure looks wrong
Every figure is an estimate from publicly available information. If one looks off, send us the hospital, the specialty and what you expected, and we will check it.
Deleting your account
Open the Account screen in the app and choose Delete account. That removes your account and sign-in history. You can also ask us to delete your information by email.