This Data Deletion Policy outlines the process for requesting the deletion of personal data from our systems. We are committed to ensuring the privacy and control of our users over their personal information.
This policy applies to all personal data processed by our website and services.
Eligibility: Users can request the deletion of their personal data at any time. Data subject to retention requirements by law may not be immediately deletable but will be processed as required by law.
How to Request: To request data deletion, users must submit a formal request through our designated data deletion form available on our website. Alternatively, requests can be sent directly to our support team at support@nursepal.com.
Verification: To prevent unauthorized data deletion, we will verify the identity of the requesting party using a standard verification process before proceeding with the data deletion.
Once we receive your request and verify your identity, we will proceed with the deletion of your personal data from our active databases and any other places where your data is stored.
The deletion process will be completed within 30 days of the verification of your request.
Some data may need to be retained for legal, tax, or security reasons. These data will be securely isolated and protected from further processing, except to the extent required by law.
Deletion of your data will result in the removal of your account and inability to access some or all of our services. Specifically:
Once your data is deleted, the process is irreversible, and data cannot be recovered under any circumstances.
We reserve the right to retain certain data if required or permitted by law, including but not limited to:
Such retained data will be securely stored and protected from further processing, except as required by law or for the specific retention purpose.
If you have shared your data with third-party services through our platform, you must separately request deletion from those third parties. We are not responsible for data held by third parties and cannot guarantee deletion of such data.
NO WARRANTY: Data deletion services are provided "AS IS" without warranties of any kind. We make no guarantee that all data will be deleted from all systems, including but not limited to backup systems, archived data, or third-party systems.
LIMITATION OF LIABILITY: To the maximum extent permitted by law, we shall not be liable for any damages arising from data deletion, including but not limited to loss of data, business interruption, or consequential damages. In no event shall our liability exceed the total amount you paid to us in the twelve (12) months preceding the claim. If you have not paid any amounts, we shall have no liability to you.
USER RESPONSIBILITY: You are solely responsible for backing up any data you wish to retain before requesting deletion. We recommend exporting all important data before initiating a deletion request.
We reserve the right to charge reasonable fees for excessive, repetitive, or manifestly unfounded data deletion requests. We will notify you of any such fees before processing your request.
We may update this Data Deletion Policy at any time at our sole discretion. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of any updated policy.
This Data Deletion Policy is governed by the laws of the State of Ohio, without regard to conflict of law principles. Any disputes arising from this policy shall be resolved exclusively in the courts of Hamilton County, Ohio.
For any questions or concerns regarding our Data Deletion Policy or the data deletion process, please contact us at support@nursepal.com. Please allow up to 5 business days for a response.